Privacy

This website (https://www.edneycarpets.co.uk) is owned and operated by Edney Carpets Ltd, located at 3A Dreadnought Trading Estate, Bridport, Dorset, DT6 5BU.

The Managing Director acts as the data controller for the company’s processing of personal data on behalf of Edney Carpets Ltd. We store the following personal data about our customers: name, address, phone number, email address, purchase history, quote requests, and calculations. Additionally, enquiries via our website or social media are archived until processed. This information is used to fulfil contractual obligations, as well as to provide information, offers, and services related to purchases via email, phone, SMS, and post.

The legal basis for processing this data is GDPR Article 6(1)(b) for fulfilling agreements and Article 6(1)(a) when consent is provided for marketing communication. Customers can withdraw consent at any time. Personal data is collected directly from customers during transactions and is never shared, sold, or disclosed to third parties unless required by law or necessary to meet contractual obligations.

Data is stored for at least five years in accordance with legal and accounting requirements. Customers have the right to access, correct, or delete their personal data, and may also file complaints with the Data Protection Authority if they believe their data is being processed unlawfully.

To ensure security, we protect personal data through physical and virtual access controls, as well as encryption of sensitive information.